Team Leader – Customer Service – Automotive Parts

Customer Service
Permanent / Full time

Tullamarine area. Leading business with opportunity to grow. Use your strong customer service skills and FMCG/Warehouse knowledge to lead this team!!

The automotive parts & service sector has thrived during Covid and beyond.

Grow your career in a great industry that offers long term progression and security.

Our client is an industry leader and seeks top talent to join their National business.

In this team leader role you will be supporting a small team of 4 to provide customer service to a range of wholesale/distributors customers in the automotive parts industry.

Key responsibilities

  • Hands on leadership of a small team of customer support officers
  • Handling any customer escalations o resolution
  • Lead process improvement, development of SOP’s and SLA’s
  • Development of your team – training, coaching etc
  • Reporting on performance and investigation of stock shortages, delivery errors

About you

Of course we want you to have all the normal attitudes and attributes – positive and proactive approach, great communication skills, solid PC skills….but we are looking for that “special someone” who wants to be part of an awesome team and develop their career further.

They are only looking for a proven performer who has sound experience and skills, so if you consider yourself to be at this level, please submit your resume via the apply button in strict confidence.

We know there are lots of people wanting to live in our great country, but sorry, these roles are open only to Australian Citizens or Residents, or those with full working rights in Australia.

Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry. Let us take care of your next automotive industry role – with confidence and confidentiality.

Key Benefits


Tullamarine Area


Employer of Choice


Excellent conditions

How to apply

Please complete your details below and your applications details will be sent in strict confidence to Natalie Smith. All details in relation to the organisation etc, will be provided to candidates after application, if you have a suitable background.

Please note:

We can not accept international applications, sponsorship, visas etc. Resumes will only be accepted and responded to from candidates who have full Australian working rights.

Complete your application