Automotive Customer Service – Aftermarket/Electrical

  • Automotive
  • Parts
  • Melbourne
  • Permanent / Full Time


  • Western Suburbs
  • Automotive aftermarket sector
  • Great team environment and culture

Automotive Customer Service/Parts Interpreter – Aftermarket/Electrical

Based in Melbourne’s Western Suburbs, my client is a world leader in their field, within the automotive lighting sector.

They are looking for a new staff member to join their customer service team, which is a small team of 6, who are motivated and passionate about providing high levels of customer service.

In this busy role you will be liaising with resellers and auto electricians over the phone and via email in relation to their technical parts queries and orders.  You will supply your customers with information in relation to parts pricing and availability, process orders, handle any complaints or returns/credits and build strong relationships with your customer base.  Ideally we are seeking a candidate with an auto electrical background, or who possess sound knowledge of vehicle lighting.

To be considered for this role you will be used to working in a fast paced environment, dealing with 80 + calls a day, and responding to email queries.  You will have strong computer skills with experience in using EPC’s, CRM software and Office.

If you are an auto electrician who has transitioned off the tools into a customer service role, or an experienced parts interpreter looking for your next challenge, this is your chance to join a great team and be part of a global organisation.

A salary based on experience will be negotiated with the successful candidate.  This is a Monday – Friday role.

Please APPLY via the application button with your detailed resume in strict confidence to Natalie Smith via the following link –

All details in relation to the organisation, etc will be provided to candidates AFTER application, if you have a suitable background.


  • Resumes must be submitted in a Word Document only
  • This role is open only to Australian Citizens or Residents, or those with full working rights in Australia.

Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry. Let us take care of your next automotive industry role – with confidence and confidentiality.